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Refund & Cancellation Policy

Last updated: 29 July 2026

This policy applies to paid services on eMitra Management (by Shronix), including eMitra subscriptions and any paid Job Board features (such as paid job posting or featured listings).

1. Free Services

The Job Board is free to use unless stated otherwise. Free services are not eligible for refunds.

2. Paid Services

  • Charges are shown clearly before payment. By paying, you agree to the amount displayed.
  • Digital services (e.g. a published/featured job listing) begin immediately and are generally non-refundable once activated.
  • If you are charged due to a technical error or a duplicate payment, contact us within 7 days for review.

3. Subscriptions

eMitra subscription fees are billed for the chosen period. You may cancel renewal at any time; access continues until the end of the paid period. Part-period refunds are not provided unless required by law.

4. How to Request

Email support@shronix.in with your registered mobile/email and payment details. Approved refunds are returned to the original payment method within 5–10 working days.

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